We’re here to help. Choose the method that works best for you.
If you prefer to reach us by email, you can write to:
customer.support@optimaxproducts.com
Speak directly with a member of the Optimax team:
0333 005 1808
We hope you’re happy with your purchase; however, we understand that sometimes you may need to return an item. If you’d like to arrange a return, please contact us using any of the methods listed above, and a member of the Optimax team will be happy to help.
You should have received tracking details that allow you to follow the progress of your order. If you’re unable to access your tracking information, please contact the Optimax team using any of the methods listed above and we’ll be happy to help.
We’re sorry to hear this. We aim for 100% accuracy and zero damages, but we understand that issues can occasionally happen. Please contact the Optimax team using any of the methods listed above, and we’ll be happy to help resolve this for you.
For all the information for returns please click here.
We’re sorry to hear you’re having trouble. Please contact the Optimax team using any of the methods listed above, and we’ll be happy to guide you through the ordering process.
Please click here for Delivery costs.